<p>Emirates Motor Company </p>

Emirates Motor Company 

Company Overview

One of the Middle East’s leading distributors for Mercedes-Benz.

As the flagship company of Al Fahim Group, Emirates Motor Company (EMC) symbolizes the phenomenal growth and success that Al Fahim has achieved. EMC houses the world's largest Mercedes-Benz facility and is synonymous with immaculate quality - in true Mercedes-Benz tradition.

EMC has been the authorized general distributor for Mercedes-Benz in Abu Dhabi and Al Ain since 1962. From the beginning, dedicated customer service has played a major role in the company’s success. EMC was also the first Mercedes-Benz distributor in the Middle East to be awarded ISO Certification in 1998 and is currently certified to the ISO 9001:2008 standards.

EMC markets, distributes and services all Mercedes-Benz vehicles, from luxury saloons to the largest trucks, and provides qualified service with the constant availability of genuine parts. Innovative customer-oriented marketing programs, designed to provide comprehensive support to its loyal clientele, remain EMC’s focus.

Operations in Abu Dhabi are carried out from purpose-built premises with a well-integrated network of showrooms, offices, part depots and workshops. EMC serves a premium client segment in the region, including dignitaries, the UAE government, oil companies and the business community. Moreover, EMC is constantly involved in community-driven activities that include social, environmental, charity, and sports efforts.

Combining the finest marketing skills with state-of-the-art service facilities, EMC guarantees what the Mercedes-Benz name stands for, namely the highest level of customer satisfaction.

Al Fahim Group Profile

Established in 1958 by the late Abdul Jalil Al Fahim, Al Fahim Group is the oldest and one of the largest business groups in Abu Dhabi and in the UAE. In five decades, the business has transformed from a simple shop in Al Ain market into a remarkable, multi-faceted conglomerate with numerous business lines and an array of growth avenues.

Al Fahim Group has a stronghold on luxury car sales, provides specialized services to the oil and gas industry, and is the largest private sector owner of hotel rooms in UAE. Also, Al Fahim Group strategically invests in Industrial Development, Travel & Tourism and Real Estate.

Our vision. Our mission.

Our Vision
To provide best-in-class services and solutions characterized by innovation and excellence to satisfy our local and international stakeholders, ensuring the sustainability of Al Fahim.

Our Mission
To deliver exceptional services and innovative solutions striving to exceed all stakeholders expectations.

Our New Facility

Spanning a total area of one million square feet, the new Emirates Motor Company (EMC) headquarters, the world’s largest Mercedes-Benz facility, featuring a 4,382-sq metre showroom, 20,873-sq metre service centre with over 250 work-bays, 7,196-sq metre for spare parts, a multi-story parking lot and staff accommodation.

The new EMC facility reflects the rich partnership legacy shared with Mercedes-Benz, further consolidates EMC’s business relationship and helps cater to the growing consumer base in the region.

Incorporating unique design elements reflecting the corporate identities of both Mercedes-Benz and the Al Fahim Group, the new facility features panoramic lifts, glass exteriors and environmentally sustainable concepts symbolizing the group’s core values.

Situated on the highway with easy access, the new premises include an air-conditioned drive-in reception and an air-conditioned workshop to allow customers to inspect their vehicles while being serviced. Additionally, it is equipped with Wi-Fi technology and hosts a well-appointed food court.

Reflecting modern design aesthetics, the new office structure has been built with three vertical openings ascending to the roof for filtering in daylight to add a sense of spaciousness to the facility.

Founded by the late Abdul Jalil Al Fahim, EMC on the Airport Road was the first establishment for Al Fahim Group that has continuously expanded over the years to accommodate the growing business. Now, EMC has become one of the most prominent Mercedes-Benz distributors globally.